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NetOne Responds to Customer Needs with Affordable, Flexible Data Solutions**

by Tsitsi Ndabambi
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In an era where digital connection underpins everyday life, NetOne has unveiled a customer-driven solution aimed at making connectivity more accessible, immediate, and affordable for all Zimbabweans.

The newly introduced Value Bundle Promotion reflects a deliberate shift by the mobile network operator to respond directly to customer needs. Recognizing that connectivity is no longer a luxury but a necessity, NetOne has positioned the offering as a practical response to real-life situations,  whether for urgent communication, financial transactions, or business operations.

At the heart of the promotion is a simple but impactful offering: 1GB of data for just $1, valid until midnight on the day of purchase. The bundle is designed to provide instant access to data at critical moments, removing barriers that often delay communication. Customers can activate the bundle through OneMoney or by converting airtime using *379#, ensuring convenience across different user preferences. Notably, users can recharge multiple times within a single day, giving them flexibility and control over their connectivity.

Industry observers note that the Value Bundle is less about high-volume consumption and more about ensuring consistent access. For individuals stranded and needing to send a location, entrepreneurs securing time-sensitive deals, or students accessing learning materials, the bundle offers a timely solution that aligns with everyday realities.

Beyond affordability, NetOne has also introduced structural changes to its data services by eliminating peak and off-peak distinctions. This move simplifies the user experience, allowing customers to utilize their data at any time without restrictions. Whether subscribing to the Mo’Gigs packages or the Big Beautiful Bundles, users now benefit from a unified data balance.

The Mo’Gigs range offers flexible options, starting from 5GB for $7 up to 50GB for $50, while the Big Beautiful Bundles cater to higher data needs with packages such as 100GB for $45, 150GB for $80, and 200GB for $130. All bundles are accessible for use at any time of day, marking a significant shift towards customer-centric service delivery.

The Value Bundle Promotion, which runs until 31 May 2026, signals a broader strategic direction for NetOne,vone that places the customer at the centre of innovation and service design. By aligning its offerings with the lived experiences of its subscribers, the company is reinforcing its commitment to inclusivity and reliability in a fast-evolving digital landscape.

As connectivity continues to play a critical role in livelihoods, education, and social interaction, NetOne’s latest initiative underscores a simple message: when customers speak, the network listens and delivers solutions that matter.

 

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